Full-Time at Northern Arizona University, Information Tech Services
posted on August 15, 2012
• This position provides Unix systems administration and technical support for the existing middleware and directory team within the central Information Technology Services organization. This team is responsible for providing architectural design, development and support for middleware as well as identity and access management services such as the campus directory, web single sign-on, DNS/DHCP. This team is not responsible for system hardware or basic operating system configuration/maintenance but does interface with those teams on a near daily basis.
• The selected candidate will work with Red Hat Linux servers analyzing system and application configuration, logs, performance and security in conjunction with maintaining and configuring open-source and/or vendor supplied software. The selected candidate would also be responsible for developing, planning, and maintaining scripts for automated system/application monitoring, data collection and performance analysis. This position works closely with a wide range of technical people including software developers, database administrators, application administrators, support center staff, and end users. Since this team is responsible for developing and supporting a wide range of mission-critical products; the selected candidate must be self-motivated, eager to cross train, have good organizational skills and be ready to work with customers of varying technical knowledge. This is an onsite position.
• Participate in development, maintenance and support of existing team services to include installation and customization of vendor and open-source software in a highly available enterprise Linux environment.
• Ability and willingness to cross train as needed to facilitate system integration.
• Maintain high level of reliability, availability, system security, and integrity on all systems.
• Monitor systems to assure acceptable performance and perform system tuning as needed.
• Develop and maintain Perl and Unix shell scripts to automate systems tasks and management.
• Provide technical support for application developers, system administrators, network engineers and other support staff regarding the proper methods for accessing and utilizing team services specifically including LDAP, DNS/DHCP and web single sign-on.
• Manage projects and tasks using in-house project tracking tools.
• Communicate, both orally and in writing, with technical and non-technical users on highly technical topics.
• Coordinate with computer users to provide information about system capabilities and to recommend changes in procedures or other solutions to improve efficiency and resolve problems.
• Perform research on specific technical topics and related questions as required.
• Ensure the security and integrity of all systems and data.
• Attend meetings as necessary to give technical input into the planning process.
• Write documentation related to system administration efforts as well as provide end user documentation where necessary.
• Provide other general support as needed to support the integration efforts of developers on campus.
• May be assigned primary responsibility for specific services/servers, and will provide backup for other systems the team is responsible for maintaining.
• Participate in 7x24 on-call schedule. Must be able to respond to emergencies by being on-site within 30 minutes under normal circumstances.
• Stay abreast of University Technology issues as well as Industry Technology trends and developments.
• Other duties as assigned.
• Bachelors degree in Computer Science or related field AND three years of system and/or programming experience; OR,
• Associates degree in Computer Science or related field AND four years of system and/or programming experience; OR,
• Five years of systems and/or applications programming experience; OR,
• Any equivalent combination of experience, training and/or education.
Knowledge Skills and Abilities
• Experience with Unix or Linux installation, maintenance, and administration in an enterprise server environment is required.
• Red Hat Linux server level experience is desirable.
• Knowledge and experience with Perl and/or Unix shell scripting is desirable.
• Sun Solaris experience is desirable.
• Experience with system performance tuning in a Red Hat Linux environment is desirable.
• Experience installing and maintaining commercial software on Unix platform is desirable.
• Experience installing and maintaining open source software.
• Experience working in a firewall environment is desirable.
• Experience working in a 7x24 on-call environment is desirable.
• Strong communications skills are desirable.
• Ability to work with people from a variety of culturally diverse backgrounds.
Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.
This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified family members. More information on benefits at NAU is available at www.nau.edu/hr .
Service Professionals are hired on a contract basis, renewable each fiscal year according to terms of the Conditions of Professional Service, which may be found on the Internet at: https://azregents.asu.edu/rrc/Policy&/….
Employees offered a position on or after July 20, 2011, will be eligible for state health plans (including NAU's BCBS Plan) after 90 days of employment. If you accept an offer on or after July 20, 2011, and you choose the ASRS retirement option, you will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 27 weeks (6 months) after your start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following 90 days after start date. More information is available at: http://hr.nau.edu/node/10159.
September 13, 2012 at midnight.