Program Coordinator
Full-Time at Northern Arizona University, Extended Campuses - Scottsdale
posted on July 18, 2012
Special Information
• This position reports to the Area Coordinator.
• This position is located in Scottsdale, AZ.
• This position requires the ability to meet, with or without accommodation, the Arizona Administrative Code Fleet Safety Policy requirements as travel throughout the state may be required.
• Weekend and evening hours may be required for special events.
• A letter of interest, resume and three professional references must be included with the online application. Provide references who will speak to the candidate's ability to accomplish assigned work accurately, creatively, and on deadline; to be poised, calm, and articulate in a variety of settings; to possess initiative, sound judgment and self-confidence; to be able to maintain the very highest levels of confidentiality and sensitivity to people and situations; and to work collaboratively, effectively, and harmoniously with other adults in an educational setting.
Job Description
• Provides front line information, support and, problem solving to assist prospective students in understanding their opportunities at NAU.
• Develops and facilitates various outreach activities to:
- Community college students and student organizations
- Community college advisors, faculty and staff
- Local government agencies
- Local businesses
- Other prospective students
• Works with community college staff, students, and others to promote a clear understanding of University programs, admission standards, expectations, resources and more.
• Interprets and explains community college and university policies and procedures.
• Maintains student files, databases, and records in accordance with federal guidelines (FERPA); documents student interactions according to academic unit and University requirements.
• Records all prospects in the Prospect Data Base.
• Connects students to their academic advisors and follows up to ensure initial communication is completed.
• Communicates pertinent information to students via e-mail, phone, web referral, and face to face.
• Assists Area Coordinator in identifying potential part time instructors as needed.
• Provides information on current and prospective students to assist those charged with creating class schedules (both web and locally offered) to meet demand.
• Implements measurable goals and objectives, evaluates effectiveness of efforts and generates reports for organizational assessment needs
• Develops and prepares materials that support the team activities including information helpful for faculty, staff, and advisors across campuses
• Maintains and monitors information for relevant NAU websites ensuring consistency and accuracy of content.
• Maintains contact with departmental personnel in each of the colleges as appropriate.
• Serves on various university and community college work groups and committees as needed.
• Demonstrates professional behaviors and attitudes that support the university¿s mission and goals.
• May lead and collaborate with Community College and NAU staff to implement and advance the goals of the 2NAU program and all its components.
- Implements process to extend invitation to the program to community college students
- Coordinates the 2NAU program, including program orientation, and Bridge to NAU course, and program-specific advising resources at the Gateway Center, appropriate academic unit, or Extended Campuses
-Tracks academic progress of students toward degree; identifies current and potential needs or problem areas (e.g. study skills, tutoring) and refers students to appropriate resources for assistance
- Provides general information on career issues and makes appropriate referrals for assessment and in depth career counseling to assist students in establishing realistic and attainable academic and career goals
-Communicates and collaborates with relevant campus offices, liaisons, and faculty as needed to facilitate program success
-Shares information with host community college on which students are participating in the program
- Provides training and materials as needed
• Works on other duties as assigned.
Minimum Qualifications
• Bachelor's degree, AND two years experience in recruiting, advising, articulation or student support in higher education OR,
• Six years of progressively responsible administrative coordinative program experience in higher education; OR,
• Any equivalent combination of experience, training and/or education approved by Human Resources.
Knowledge Skills and Abilities
• Excellent oral and written communication including presentations, public relations, and public speaking.
• Capable of understanding and relating to students of diverse backgrounds with a variety of educational, personal, academic, and other needs, and able to address those needs effectively or find resources that can.
• Knowledge of commonalities and differences between university and community college educational systems and philosophies.
• Computer skills: Word, Access, Excel, PowerPoint, Publisher, internet.
• Attention to detail.
• Demonstrated skill in collaboration, ability to multi-task, time-management, team work and initiative.
• Ability to work with technology specific to advising, i.e. Peoplesoft/Oracle/Banner.
• Demonstrated success in working in a team environment.
• Understanding of the interactions between the Career/Academic Advising processes/procedures and other business, academic units, and individuals on the local community college and Northern Arizona University campuses, i.e. Extended Campuses, Admissions, Registrar, Financial Aid, Department Advisors, Faculty etc.
• General knowledge of college and university admission and graduation requirements.
• General knowledge of career and advising practices and principles.
• Skill in program development and execution; in coordinating activities, evaluating data, and establishing priorities.
• Knowledge of training/materials development.
General Information
Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check.
Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.
Salary
$38,000
FLSA Status
Exempt.
Benefits
This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified family members. More information on benefits at NAU is available at www.nau.edu/hr. ; Classified Staff employees are in a probationary status for their first six months at NAU.
Employees offered a position on or after July 20, 2011, will be eligible for state health plans (including NAU's BCBS Plan) after 90 days of employment. If you accept an offer on or after July 20, 2011, you will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after your start date. More information is available at: http://hr.nau.edu/node/10159.
Application Deadline
July 31, 2012 at midnight.
