Program Coordinator - Study Abroad and Consortium Counseling
Full-Time at Northern Arizona University, Financial Aid
posted on July 11, 2012
• May involve heavy workloads during peak operations in the office, requiring work beyond normal hours; non-standard work hours may also be required. Occasional travel is required as this position recruits with Enrollment Services staff statewide.
• This position directly reports to Sr. Program Coordinator.
• It is expected that the employee demonstrates behavior consistent with the core values and supports the Divisions of Enrollment Management and Student Affairs strategic plan.
• Perform needs assessment; analyze and study participant, member and community needs; evaluate program effectiveness and prepare recommendations for improved methods as necessary.
• Develop and recommend new or revised work plan in accordance with office goals and objectives.
• Prepare periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.
• Confer with and advises staff, students and others to provide technical advice, problem solving assistance, answers to questions; refer to appropriate department or person when unable to respond.
• Counsel and advise students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning; individualizes information to the particular needs and situation of the student.
• Collect and/or analyze financial data on students to determine aid eligibility and make awards within federal, state, and/or institutional guidelines.
• Develop, compile, and write communications and promotional literature for distribution such as newsletters, brochures or flyers; coordinate process from development through printing and distribution.
• Develop and facilitate workshops, meetings or conferences; coordinate logistics, scheduling and communications.
• Interact and maintain liaison with students, faculty, staff and outside/community agencies in facilitating student financial aid program objectives.
• Serve on university committees as assigned.
• Interact and maintain liaison with students, faculty, staff and outside/community agencies in facilitating distance learning, consortium agreement and global program objectives.
• Work in collaboration with other statewide coordinators to convey a thorough understanding of International Studies program, National Student Exchange, Department of Defense Dependent Schools, and statewide programs to prospects, students, faculty, staff and outside/community agencies.
• Provide excellent customer service and presentation to the campus community, high schools and campus events.
• Required to adhere to cash handling policy.
• Other duties as assigned.
• Bachelor's degree in a field related to area of assignment AND two years administrative/coordinative program experience, OR;
• Six years of progressively responsible administrative coordinative program experience; OR,
• An equivalent combination of experience, training and/ or education approved by Human Resources.
• Ability to work efficiently in a team environment.
• Knowledge of Federal and State Financial Aid programs.
• Experience working with a diverse populations.
Knowledge Skills and Abilities
• Knowledge of government rules, regulations, guidelines, and procedures related to financial aid programs.
• Ability to effectively communicate both verbally and in writing.
• Well defined multi-tasking skills; exceptional organizational skills.
• Experience in public speaking.
• Extensive customer service experience.
This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.
Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.
$32,286 - $35,000.
This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified family members. More information on benefits at NAU is available at www.nau.edu/hr. Classified Staff employees are in a probationary status for their first six months at NAU.
Employees offered a position on or after July 20, 2011, will be eligible for state health plans (including NAU's BCBS Plan) after 90 days of employment. If you accept an offer on or after July 20, 2011, you will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after your start date. More information is available at: http://hr.nau.edu/node/10159.
July 24, 2012 at midnight.