Special Information
May need to work some evening and weekend hours.
Job Description
• Reports to the Associate Dean of Students, Office of Student Life.
• Coordinate communication between the university and parents/families of current students.
• Work with offices campus wide to support parents/families and to develop resources to meet parent/family needs.
• Serves as a key resource to the university community regarding resources and services for parents and families.
• Takes the lead in resolving parent and families concerns.
• Serve as resource and referral source for parents/families seeking various types of assistance.
• Assist in the coordination of Family Weekend and Welcome Week.
• Develop and compile electronic and written communications and promotional literature for distribution to parents/families.
• Coordinate parent volunteers for the freshman and transfer orientation sessions as needed.
• Develop and coordinate new Parent programs at Orientation, Welcome Week and Family Weekend.
• Provide presentations to parents regarding resources and services available to parents and families.
• Respond to e-mails received through the Parent and Family Services e-mail address.
• Monitor and update the Parent and Family Services Web page as needed.
• Coordinate all aspects of the Back pack electronic newsletter.
• Assess parent and family services programs.
• Maintain all Parent & Family Services social media networks.
• Manage NAU foundation Parent & Family Services funds.
• Perform other duties as assigned in the Office of Student Life.
Minimum Qualifications
• Bachelor's degree required in education, marketing, public relations or a related field.
• Demonstrated experience working with diverse populations.
• Knowledge of and experience with administrative procedures needed to coordinate various activities and programs.
• Demonstrated knowledge of set up and management of social media networks.
• Awareness and commitment to NAU's EEO/Affirmative Action Plan and Safe Working and Learning Environment goals.
Preferred Qualifications
• Experience and knowledge in developing, coordinating and implementing programs, events and/or activities.
• Ability to work as part of a team and at the same time perform at high levels independently
• Familiarity with a university or other educational environment.
• Master's degree preferred.
• Experience providing presentations to groups.
Knowledge Skills and Abilities
• Excellent verbal/written communication and presentation skills.
• Ability to work with people from a variety of culturally diverse backgrounds.
• Skills in development, implementation, assessment and evaluation of programs.
• Ability to collaborate effectively with and between departmental units.
• Demonstrated commitment to the principles of diversity.
• Excellent organization skills.
• Experience managing social media networks.
General Information
This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.
Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.
Salary
$38,000
FLSA Status
Exempt.
Benefits
This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified family members. More information on benefits at NAU is available at www.nau.edu/hr .
Service Professionals are hired on a contract basis, renewable each fiscal year according to terms of the Conditions of Professional Service, which may be found on the Internet at: https://azregents.asu.edu/rrc/Policy&/….
Employees offered a position on or after July 20, 2011, will be eligible for state health plans (including NAU's BCBS Plan) after 90 days of employment. If you accept an offer on or after July 20, 2011, and you choose the ASRS retirement option, you will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 27 weeks (6 months) after your start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following 90 days after start date. More information is available at: http://hr.nau.edu/node/10159.
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Application Deadline
October 8, 2012 at midnight.
