Full-Time at Northern Arizona University, Gateway Student Success Center
posted on August 11, 2012
***• This Position is Available to NAU Employees ONLY ****
The Gateway Student Success Center uses a team structure. Coordinators assess diverse needs of students and staff to address needs within the guidelines of the Gateway and University missions. Coordinators manage teams responsible for key programs in the unit. There is one coordinator position open at this time on the ¿Student Success and Training¿ team.
• Advises and counsels students on academic, curricular, career and employment issues.
• Hires and trains three to four full-time staff to implement team objectives; evaluates and supervises their activities.
• Recommend and/or initiate actions involving discipline, promotion, transfer, and motivation of employees.
• Develops vision and evaluation tools to provide comprehensive/cohesive training efforts in support of the GSSC goals and mission.
• Implement goals and objectives and evaluate effectiveness of program or area; based on program development or specific projects
• Develops and prepares materials that support the team activities including information helpful for faculty and staff advisors across campus.
• Contribute information for the GSSC website, ensuring consistency and accuracy of content.
• Communicate with IT staff to develop on-line support for team initiatives.
• Provide support to staff regarding challenging team program elements.
• Communicate and collaborate with relevant campus offices, liaisons, and faculty as needed to facilitate program success; provide training and materials as needed.
• Serve on multiple Gateway and University work groups and committees as dictated by team responsibilities.
• Master's degree, AND two years' experience in advisement, which includes one year supervising and coordinating the work of others; OR,
• Any equivalent combination of experience, training and/or education approved by Human Resources.
• Responsible for student retention initiatives involving first year students on academic probation, connection to success coaching programs and at-risk student intervention
• Design, implement, oversee and evaluate student success programming efforts; assesses diverse needs of students who use these services and adjusts the structure to address those needs as well as the university mission statement.
• Develop and generate reports for the Academic Probation Intervention programs.
• Develop and provide training for Academic Advisors working with at-risk students.
• Takes the lead in the appropriate assessment and evaluation of the programming efforts associated Academic Probation Intervention.
• Maintain a web presence for Academic Probation programs.
• Develop and prepare materials that support students on Academic Probation.
• Provide support to staff regarding challenging Academic Probation situations.
• Acts as a liaison with University departments as it relates to probation success strategies.
• Acts as a member of the Undergraduate Academic Continuation committee.
• Responsible for Gateway training (new advisor training and continuous advisor training).
• Arranges for Gateway¿s current and prospective student presentations (career and academic topics, staffing, logistics, and presentation development).
• Maintaining online and print career and academic advising resources.
• Oversight of Graduate Assistants/Interns.
• Oversee programming for Undeclared students.
Knowledge Skills and Abilities
• Strong leadership and management capabilities.
• Demonstrated supervisory, organizational, and training skills.
• Able to manage personnel and projects in an environment of change.
• Demonstrated success in working in a team environment.
• Ability to work with people from diverse backgrounds.
• Knowledge of duty assignment area .
• Analytical and problem solving skills
• Understanding of the interactions between the Career/Academic Advising processes/procedures and other business and academic units on campus, i.e. Admissions, Registrar, Financial Aid, etc.
• Knowledge of university curriculum requirements.
• Knowledge of student development theory, of career and advising practices and principles
• Skill in program development and execution; in coordinating activities, evaluating data, and establishing priorities.
• Skill in thoroughly carrying out, reviewing and reporting on all aspects of the work assignment.
• Knowledge of training/materials development.
• Excellent skills in communication including presentations, public relations, and public speaking.
• Knowledge of Peoplesoft.
• Proficiency with basic computer software: i.e. Microsoft Word, Excel, Access.
Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check.
Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.
$42,000 - $46,000
This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified family members. More information on benefits at NAU is available at www.nau.edu/hr .
Service Professionals are hired on a contract basis, renewable each fiscal year according to terms of the Conditions of Professional Service, which may be found on the Internet at: https://azregents.asu.edu/rrc/Policy&/….
Employees offered a position on or after July 20, 2011, will be eligible for state health plans (including NAU's BCBS Plan) after 90 days of employment. If you accept an offer on or after July 20, 2011, and you choose the ASRS retirement option, you will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 27 weeks (6 months) after your start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following 90 days after start date. More information is available at: http://hr.nau.edu/node/10159.
August 23, 2012 at midnight.