Administrative Specialist, Sr.
Full-Time at Northern Arizona University, Multicultural Student Center
posted on September 18, 2012
Special Information
The LEADS Center combines two campus departments to bring you the best in planning, mentoring, and cultural celebrations.
Inclusion and Multicultural Services (IMS) provides culturally-relevant services and support to historically underrepresented students.
Student Support Services (SSS) is funded in part by the U.S. Department of Education in order to increase college retention and graduation rates for eligible NAU students who are low-income, first generation, or have documented disabilities.
It is expected that the employee demonstrates behavior consistent with the core values and supports the Division of Enrollment Management and Student Affairs strategic plan.
Special Information:
• Ability to work professionally and independently with a minimal amount of supervision, and to function smoothly in a fast-paced office environment with frequent interruptions.
• The work hours for this position are 8:00 am ¿ 5:00 pm, Monday through Friday; some evening and weekend hours are required. Summer hours for this position are 7:30am ¿ 4:30pm.
• A criminal and employment history background investigation will be performed prior to employment offer.
Job Description
The Administrative Specialist performs a variety of administrative support activities for the Student Support Services and Inclusion and Multicultural Services programs. This position reports to the Director of the Inclusion and Multicultural Services.
Internal/External Customer Service/Communication:
• Answer inquiries and compose correspondence on own initiative on general and technical matters in accordance with established guidelines and forwards other items to supervisor or appropriate staff.
• Screen phone calls and visitors, directing to appropriate staff or department when necessary; provide information requiring comprehensive knowledge and may interpret department policy, procedure and operations.
• Oversee office communications including, but not limited to preparation of the newsletter and other publications using publishing software, disseminating information to student participants, and updating the program websites.
Administrative Responsibilities:
• Provide leadership for LEADS Center operations.
• Assist new program participants with required paperwork; maintain student files, ensuring adherence to regulations, policy, and procedures.
• Plan and arrange events and meetings under general instructions from supervisor; communicate arrangements to appropriate individuals.
• Maintain calendar(s) for assigned staff, regularly prioritizing and arranging meetings, events, and appointments.
Budgetary/Fiscal Responsibilities:
• Make recommendations for general LEADS Center and program supply purchases.
Supervision of Student Workers:
• Implement appropriate and effective recruitment strategies, interview protocols and decisions regarding selection of staff.
• Demonstrate familiarity in basic tenets of supervision and application of supervision techniques.
• Provide supervision of student workers, including ongoing feedback and coaching, and annual evaluations.
• Hire, train, supervise, and evaluate student office workers; maintain student worker hiring forms, schedules and time sheets.
Other duties as assigned.
Minimum Qualifications
• Three years of office/clerical experience; OR,
• Any equivalent combination of education and experience.
Preferred Qualifications
• Ability to work cooperatively and maintain productive relationships with a diverse group of individuals including students, staff, departmental personnel and other university employees.
• Ability to create and maintain a supportive, welcoming reception area for students.
• Strong organizational skills, including attention to detail, prioritizing tasks, and multi-tasking.
• Ability to work professionally and independently with a minimal amount of supervision, and to function smoothly in a fast-paced office environment with frequent interruptions.
• Strong working knowledge of Microsoft Office and Outlook, internet, email, and LOUIE/PeopleSoft.
• Knowledge of NAU policies and procedures
Knowledge Skills and Abilities
• Knowledge of standard office policies and procedures.
• Knowledge of basic accounting/budgeting procedures.
• Skill in developing and maintaining good working relationships.
• Skill in English composition, grammar, spelling and punctuation.
• Skill in composing routine communications and preparing reports.
• Skill in basic math.
• Skill in the use of personal computer/software.
• Ability to problem solve and make independent decisions
• Ability to effectively communicate.
• The ability to work effectively with people from a variety of culturally diverse backgrounds.
General Information
This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.
Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.
Salary
$25, 000
FLSA Status
Non-Exempt.
Benefits
This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified family members. More information on benefits at NAU is available at www.nau.edu/hr. ; Classified Staff employees are in a probationary status for their first six months at NAU.
Employees offered a position on or after July 20, 2011, will be eligible for state health plans (including NAU's BCBS Plan) after 90 days of employment. If you accept an offer on or after July 20, 2011, you will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after your start date. More information is available at: http://hr.nau.edu/node/10159.
Application Deadline
October 1, 2012 at midnight.
